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We want you to be happy with your purchase. If you're not satisfied, we make returns easy and free.
Log into your account and go to 'My Orders'. Select the item you want to return and click 'Return Item'.
Pack the item securely in its original packaging with all tags and accessories included.
Use the prepaid shipping label provided or drop off at a designated location.
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Most items can be returned within 30 days of delivery. Items must be unused, in original packaging, and with all tags attached.
If you receive a defective or damaged item, we'll cover return shipping costs and provide a full refund or replacement.
Refunds are processed to your original payment method. Store credit option is also available for faster processing.
Enjoy free return shipping on all orders. Simply use the prepaid label included with your order or print one from your account.
Items must be returned in their original condition with all tags and accessories. Products showing signs of use, damage, or alteration may not be eligible for a full refund. Please keep your shipping receipt until your return is fully processed.
You have 30 days from the delivery date to initiate a return for most items. Some categories like electronics may have different return windows.
Refunds are typically processed within 5-7 business days after we receive your return. It may take an additional 3-5 days for the refund to appear on your statement.
Yes! You can request an exchange for a different size or color. If the item is in stock, we'll ship the replacement as soon as we receive your return.
Please contact us within 48 hours of delivery with photos of the damage. We'll arrange a free return and send a replacement or full refund immediately.
No, you don't need a physical receipt. We can look up your order using your email address or order number from your account.